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Delivery & Returns

WE SHIP OUR PRODUCTS WORLDWIDE*

 

UK Delivery Prices

Delivery charges for the United Kingdom are £3.95 per order for a next day delivery service. This charge does not apply for outlying areas such as Isle of Man, Isle of Wight, Scottish Highlands and Islands, where shipping is £11.95 per order and delivery is 2-3 working days.

Orders need to be placed before 1.30pm to guarantee next day delivery.*

Saturday deliveries to mainland UK are £10 per order and these orders need to be placed before 1.30pm on a Friday. This service is not available for special order items or orders outside mainland UK including the Scottish Highlands.

Any order from mainland United Kingdom that comes to the value of £100 or more will be sent FREE POSTAGE**.

You can check the shipping cost for your order by using the "Calculate shipping and tax" option on the shopping cart or in the checkout page.

  * special order items may take longer so please enquire
** excludes Saturday delivery service

 

UK Delivery Times

We aim to deliver your goods on a next working day service on orders placed before 1.30pm. Please note that special order items generally take longer and delivery times are generally included in the product descriptions. All paint orders are sent on a 2-3 working day service.

Please note Saturday delivery is not available for special order items or orders outside mainland UK including the Scottish Highlands.

Returns Policy

We are happy to accept returns for standard products and will give a full refund for perfect goods returned to us within 30 days unopened and in good condition.

  • Please note we are unable to accept returns for Special Order goods.
  • We are also unable to accept returns for paint products are these are tinted to order.

We will only refund the cost of the goods on returns and the cost of returning the goods to us is the responsibility of the buyer.

If the goods prove to be faulty, then please contact us as soon as possible and we will either:
a) Replace the goods by return, OR:
b) Issue a full credit (including P&P) if preferred.

Overseas Delivery

We ship our products worlwide and below is a table of flat rate costs to selected European countries. For the rest of the countries within the EU the shipping cost is £15 (this excludes Cyprus, Malta and the Canary Islands). For the rest of the countries worldwide, shipping is charged based on the weight of your order. To see the shipping charges, you can use the "Estimate shipping and tax" option in the shopping cart or at checkout time.

Country

Shipping Cost

(Flat Rate per order)

Transit Time (Approx.)

Austria

   £12 3 days

Belgium

   £8 2 days

Czech Republic

   £12 3-4 days

Denmark

   £12 3 days

France

   £10 2-3 days

Germany

   £8 2-3 days

Italy

   £12 3-4 days

Netherlands

   £8 2 days

Poland

   £8 4-5 days

Rep. of Ireland

   £8 2 days

Slovakia

   £12 3-4 days

Slovenia

   £10 4-5 days

Spain

   £12 3-4 days

Sweden

   £12 4-5 days

 

*Products Not for Export

Certain products cannot be sold outside of the United Kingdom. Please check  the product description before adding to your shopping cart if you are ordering from outside the UK. Note if you place an order for one of these product for delivery outside the UK we will be unable to process this part of your order.




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